AFIXEASY's purpose is to provide customers with the best service.We have developed a good after-sales service policy for our customers. Free repairs and free replacements are provided.
We promise a one-year warranty period. Within one year after the sale, if the product has any problems caused by its own quality, we will repair or replace the product for you free of charge. (We provide two-year warranty service for some products, such as electric tailgate)
If it is damaged due to human factors, we are not responsible for it.If the product exceeds the warranty period, we are not responsible for product problems. However, we can provide maintenance services, and will charge the appropriate maintenance fee.
Regarding the shipping costs for repairs and replacements. If the product is sent for repair or replacement, there will be shipping costs. These costs are to be borne by the customer. Our company is not responsible for the related maintenance and transportation costs.(The product has quality problems.please contact us at info@afixeasy.com.)